Introduction
At WearMood, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how WEAR MOOD Ltd., operating the WearMood online store at wearmood.shop, collects, uses, and protects personal information when you visit our website, contact us, create an account, or place an order.
Who We Are
The data controller responsible for your personal information is:
WEAR MOOD Ltd.
9, 564-ta Street, Levski V
Sofia 1836, Bulgaria
Email: contact@wearmood.shop
Phone: +359 877 790 507
Information We Collect
Depending on how you use our website, we may collect:
Name
Billing and shipping address
Email address
Phone number
Order and transaction details
Account information
Customer support communications
Website usage and device information
Cookie and analytics information
Payment information is processed securely by our payment providers. WearMood does not store your full payment card details.
How We Use Your Information
We may use your personal information to:
Process and fulfill your orders
Arrange production and shipping
Provide customer support
Send order confirmations and delivery updates
Manage payments, refunds, and disputes
Prevent fraud and protect our website
Improve our website, products, and customer experience
Analyze website traffic and advertising performance
Comply with tax, accounting, and other legal obligations
Legal Basis for Processing
Depending on the purpose, we process personal information because:
It is necessary to fulfill our contract with you, such as processing and delivering an order.
It is necessary to comply with legal obligations, including tax and accounting requirements.
It is necessary for our legitimate interests, such as website security, fraud prevention, and improving our services.
Where required by law, we rely on your consent for analytics, advertising, and certain cookies.
These are recognized lawful grounds under the GDPR. �
European Commission
Cookies and Analytics
WearMood uses cookies and similar technologies to operate the website, remember preferences, maintain shopping-cart functionality, measure website performance, and understand how visitors use the store.
We may also use analytics and advertising technologies provided by services such as Google and Meta.
Where consent is required, non-essential cookies and tracking technologies are used according to the choices you make through our cookie-consent settings.
You can change your cookie preferences through the cookie settings available on our website.
Third-Party Services
To operate our store and fulfill orders, we may share necessary information with trusted service providers, including:
Payment processors
Print-on-demand production and fulfillment partners, including Printify and its production partners
Shipping and delivery providers
Website hosting providers
Analytics and advertising providers, including Google and Meta
These providers receive only the information reasonably necessary to provide their services.
Some service providers may process information outside the European Economic Area. Where required, appropriate safeguards are used for international data transfers.
Data Security
We take appropriate technical and organizational measures to protect personal information against unauthorized access, loss, alteration, disclosure, or misuse.
However, no method of online transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary for the purpose for which it was collected and for any periods required by applicable tax, accounting, legal, fraud-prevention, or dispute-resolution obligations.
When information is no longer required, it is deleted or anonymized where appropriate.
Your Privacy Rights
Depending on applicable law, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict certain processing
Object to certain processing
Request portability of your information
Withdraw consent where processing is based on consent
To exercise your rights, contact us at contact@wearmood.shop.
You also have the right to lodge a complaint with a competent data-protection authority. As WEAR MOOD Ltd. is established in Bulgaria, the Bulgarian Commission for Personal Data Protection (CPDP) is the relevant supervisory authority
Children’s Privacy
Our website and products are not intended to collect personal information directly from children without the involvement of a parent or legal guardian.
Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, or legal requirements change.
Any updated version will be published on this page.
Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
WEAR MOOD Ltd.
Email: contact@wearmood.shop